Orders & Payments
Placing an order is easy! Simply browse our website, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options.
If you need to make changes or cancel your order, please contact us at support@kuteone.com within 24 hours of placing your order. Once your order is processed, modifications may not be possible.
Shipping & Delivery
Currently, we ship within the United States. Stay tuned for updates on international shipping options!
Shipping times vary based on the product. Please check the product page for specific shipping details. Standard shipping typically takes 5-7 business days, while expedited options may be available at checkout.
Once your order ships, you will receive an email with a tracking link to monitor your delivery status.
If your order hasn’t arrived within the estimated timeframe, please check your tracking link. If you need further assistance, contact our support team at support@kuteone.com.
Returns & Refunds
Returns are only accepted for specific products. Please refer to the product page to check if the item is eligible for returns. Items must be unused and in their original packaging.
To start a return, email us at support@kuteone.com with your order number and reason for return. Our team will provide further instructions based on the product-specific return policy.
Refunds are processed within 5-7 business days after we receive the returned item. Funds will be credited to the original payment method.
Product Information
Yes! At Kuteone, we are committed to ethical and sustainable products. We ensure that our items are cruelty-free and environmentally responsible.
Check our product descriptions and customer reviews for guidance. If you need personalized recommendations, reach out to us at support@kuteone.com.
Account & Support
No, you can shop as a guest. However, creating an account allows for faster checkout, order tracking, and exclusive offers.
Click on ‘Forgot Password?’ on the login page, and follow the instructions to reset your password.
Our support team is available via email at support@kuteone.com. We typically respond within 24-48 hours.
Still have questions? Contact us at support@kuteone.com, and we’ll be happy to assist you! 😊